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Phone Numbers

  • How to search and purchase a phone number from the Enfonica Console
  • How do I know if a phone number is active?
  • What are the number restrictions?
  • I accidentally deleted a number and I want it back.
  • I don’t need my phone number anymore?
  • Is it possible to port my existing numbers to Enfonica?
See all 10 articles

Flow

  • What is the maximum ring time allowed?
  • What format does numbers need to be for an endpoint?
  • What happens if I have multiple Record steps in my flow?
  • I don’t want to receive calls on national holidays
  • Is it possible to route calls at different times of the day?
  • Can multiple phone numbers use the same flow?
See all 13 articles

Cloud SMS

  • How do I track the delivery on an SMS?
  • Can I put Emoji’s in my SMS?
  • How are SMS's charged?
  • What do the different SMS states mean?
  • Does it cost someone to send a message to an Enfonica phone number?
  • Are there any forbidden message categories?

Cloud Voice

  • Where can I view call details?
  • What do the different call states mean?
  • What is the voice quality like?
  • Are there numbers that cannot be used as an endpoint?
  • Will Text-to-Speech (TTS) work for international calls?
  • Do I have to let callers know that a call is being recorded?
See all 7 articles
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