Products

Phone Numbers

• How to search and purchase a phone number from the Enfonica Console
• How do I know if a phone number is active?
• What are the number restrictions?
• I accidentally deleted a number and I want it back.
• I don’t need my phone number anymore?
• Is it possible to port my existing numbers to Enfonica?

See all 10 articles

Flow

• What is the maximum ring time allowed?
• What format does numbers need to be for an endpoint?
• What happens if I have multiple Record steps in my flow?
• I don’t want to receive calls on national holidays
• Is it possible to route calls at different times of the day?
• Can multiple phone numbers use the same flow?

See all 13 articles

Cloud SMS

• How do I track the delivery on an SMS?
• Can I put Emoji’s in my SMS?
• How are SMS's charged?
• What do the different SMS states mean?
• Does it cost someone to send a message to an Enfonica phone number?
• Are there any forbidden message categories?

Cloud Voice

• Where can I view call details?
• What do the different call states mean?
• What is the voice quality like?
• Are there numbers that cannot be used as an endpoint?
• Will Text-to-Speech (TTS) work for international calls?
• Do I have to let callers know that a call is being recorded?

See all 7 articles